An Administrator Account is a type of profile that has complete access to the Expert Center. You should create these accounts for Administrators so that they can:
- Add, edit and delete expert and agent profiles.
- Control the access level of expert profiles.
- Make expert profiles private or public.
- Assign agents to expert profiles.
- Assign expert categories and tabs.
- Modify the branding and design of the Expert Center.
- Modify inquiry types.
- Create inquiry mailing lists.